Privacy Policy

Effective Date: January 1, 2025

Haven Property Management ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website [insert your website URL] ("Website"). By using our Website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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a. Personal Information

We may collect personal data that can identify you, including but not limited to:

• Full name

• Email address

• Phone number

• Home or mailing address

• Payment and billing information

• Rental and employment history

• Social Security Number (for tenant screening purposes)

 

b. Non-Personal Information

We may also collect data that does not directly identify you, including:

• IP address

• Browser type and version

• Device type

• Referring website addresses

• Pages visited and time spent on the Website

 

2. How We Collect Information

We collect information:

• When you fill out forms on our Website (e.g., rental applications, contact forms)

• Through communications with us by phone, email, or in person

• Automatically via cookies, analytics tools, and tracking technologies

• From third parties such as tenant screening and payment processing services

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3. Use of Information

We use collected information to:

• Provide and manage property management services

• Process rental applications and lease agreements

• Handle payments, maintenance requests, and tenant communications

• Send administrative and marketing communications (with opt-out options)

• Comply with legal obligations and enforce our policies

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4. Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

• Authorized service providers who assist in operations (e.g., background checks, payment processors)

• Legal authorities, if required by law or to protect our legal interests

• Successors in the event of a company sale, merger, or reorganization

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5. Data Security

We employ commercially reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no security system is completely secure.

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6. Your Privacy Rights

You may request to:

• Access, correct, or delete your personal information

• Opt out of marketing communications

• Request a copy of the personal data we have about you
  To make such requests, contact us at the information provided below.

California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us to learn more or to exercise these rights.

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7. Cookies and Tracking

We use cookies and similar technologies for analytics, performance, and user experience optimization. You can manage cookie preferences in your browser settings.

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8. Third-Party Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

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9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

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10. Changes to This Policy

We may modify this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Your continued use of our Website constitutes acceptance of the updated policy.

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11. Contact Information

For any questions or to exercise your privacy rights, please contact us:

Haven Property Management
Los Angeles, CA 
Email: info@havenmgmt.net
Website: www.HavenMgmt.net